Last Updated: November 2025

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This Privacy Policy explains how Lone Star Events & Hall, LLC (“Lone Star Events,” “Lone Star on Elm,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit our website: www.lone-star-events.com and when you contact us, submit inquiries, or book services with us.

 

By using our website or providing information to us, you consent to this Privacy Policy.

 

1. Information We Collect

 

A. Personal Information You Provide

 

We may collect personal information when you:

• Submit an inquiry or contact form
• Request pricing or availability
• Sign up for newsletters
• Book an event
• Make a payment
• Communicate with us by phone, email, or social media

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This may include:
• Name
• Email address
• Phone number
• Event details (date, guest count, preferences)
• Billing or payment information
• Any other information you choose to provide

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B. Automatically Collected Information

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When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages you view
• Access times
• Referral links

We use this information to improve our website and user experience.

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C. Cookies & Tracking Tools

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Our website may use cookies, pixels, and analytics tools (such as Google Analytics or Facebook Pixel) to understand user behavior and enhance marketing effectiveness.

 

You can disable cookies through your browser settings.

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2. How We Use Your Information

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We use the collected information to:

• Respond to inquiries and provide event details
• Create proposals, invoices, and contracts
• Process payments and reservations
• Improve website performance and user experience
• Send updates, promotions, and important communications
• Maintain business records and legal compliance
• Enhance our marketing and advertising

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We do not sell your personal information.

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3. How We Share Your Information

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We may share information with:

• Trusted service providers (payment processors, email platforms, scheduling tools)
• Vendors involved in your event only with your approval (DJ, photographer, decorator, etc.)
• Legal authorities if required by law

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We do not share or sell personal information for profit.

 

4. Security of Your Information

 

We take reasonable steps to protect your personal information through technical, administrative, and physical safeguards.

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights & Choices

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You may request to:

• Access the information we have about you
• Update or correct your information
• Unsubscribe from marketing emails
• Delete your information, where applicable

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To make a request, contact us at:

📧 info@lonestareventhall.com
📞 361-906-8987

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6. Children’s Privacy

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Our website and services are not intended for children under 13.

We do not knowingly collect information from children under 13.

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7. Third-Party Links

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Our website may contain links to third-party sites.

We are not responsible for their privacy practices or content.

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8. Changes to This Privacy Policy

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We may update this Privacy Policy periodically.

Any changes will be posted on this page with a revised “Last Updated” date.

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9. Contact Us

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If you have questions about this Privacy Policy or how your information is used, please contact:

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Lone Star Events & Hall, LLC
Lone Star on Elm
📍 610 Elm Street, Portland, TX
📞 361-906-8987
📧 info@lonestareventhall.com
🌐 www.lone-star-events.com